Incredible book filled with creative ways to improve service, increase sales, strengthen profitability, acquire more customers, retain quality team members, reward employees and stay light years ahead of the competition. Written by Jim Sullivan, prominent industry trainer for companies like American Express, Disney, Applebee's, TGI Friday's, Kroger's, Holiday Inn, Anheuser-Busch, Bass Retail, Sam's Club and thousands of independent operators. A must read for managers and owners that want to jump-start their business. An inspirational road map to success! 144 pages |